The ultimate guide to obtaining a white card QLD

Posted on March 28, 2025 by Express Online Training

Those interested in beginning their career within the construction industry in Queensland, getting your white card is an important first step. This nationally recognised certification is essential for anyone wanting to work safely and legally on construction sites across Australia. Whether you’re a seasoned professional or considering a career change, this guide will provide everything you need to know about obtaining a white card in Queensland.

What is a white card QLD?

A white card, formally known as a General Construction Induction Training (GCIT) card, is a mandatory qualification for workers entering construction sites. It confirms that you�ve completed training on workplace safety standards, hazard identification, and proper risk management protocols.

This card, issued after completing a recognised training course, ensures you understand Occupational Health and Safety (OHS) regulations and can help create a safe environment for yourself and your colleagues.

Who needs a white card QLD?

A valid white card is a must-have for those working on a construction site. Roles required to hold a white card include:

Builders
Labourers
Electricians
Plumbers
Engineers
Site supervisors
Architects, and more

Additionally, anyone entering a construction site in Queensland is legally required to have a white card. This includes visitors, delivery personnel, and supervisors who are not directly involved in on-site work.

Can you do a white card online QLD?

Yes! One convenient way to earn your white card in Queensland is by completing the training online through a Registered Training Organisation (RTO) such as Express Online Training. This flexible option makes it simple to fit the training around your busy schedule, particularly if you�re working or managing life commitments.�

There are a few details to keep in mind for the white card QLD online course:

Training must be completed through a government-approved RTO. Make sure the provider is accredited to conduct online white card training in your state.
Online training often includes identification verification, a test at the end and/or a real-time video component to ensure compliance with national standards.

Always check reviews and accreditation before enrolling in a white card QLD course.

How to get a white card QLD

Getting your white card in Queensland is a straightforward process. Here�s a clear, step-by-step guide to help you out:

Step 1: Find an approved RTO

Start by selecting a government-accredited RTO that offers general construction induction training. Look for providers with a solid reputation and reviews reflecting high training standards. If you’re unsure of who to choose, consider asking for recommendations from friends, family or colleagues who have completed the training before.

Step 2: Enrol in the course

Once you�ve found a suitable white card QLD provider, enrol in the course. You�ll need to provide personal details such as your name, date of birth, and contact information. Some providers may require additional identification verification before allowing you to begin the training.

Step 3: Complete the online training

The online white card QLD course usually takes around six to eight hours to complete, but this may vary depending on your learning speed and other obligations. The course is divided into different modules covering topics such as workplace health and safety, personal protective equipment, and emergency procedures. If engaging in self-guided study, make sure to read and understand each module carefully before moving on to the next one.

Step 4: Pass the assessment

At the end of the course, there will be a short assessment to test your understanding of the covered topics. Don�t stress�if you�ve engaged with the course material, you should be well-prepared. Most assessments are multiple-choice and can be completed online.

Step 5: Receive your white card

Once you�ve successfully completed the training and passed the assessment, your white card will be issued. If you�ve taken the course online, your card will be mailed to your registered address. For in-person training, you may be handed your card on the same day.

What’s included in a white card course?

The white card QLD course covers important topics related to workplace health and safety, including:

Identifying potential hazards in the workplace
Understanding construction safety obligations
Using protective equipment effectively
Understanding emergency procedures
Using personal protective equipment (PPE)
Reporting incidents and injuries
Understanding your rights and responsibilities as a construction worker

Additionally, the course may cover state-specific regulations. It�s important to stay up-to-date on these regulations, as they may be subject to change.

How do I replace my white card QLD if I lose it?

Losing your physical white card can be stressful, particularly if you need immediate access to your certification details. Fortunately, in Queensland, you should be able to order a replacement white card online.

Here�s how to retrieve your details:

Visit the official website of the RTO where you completed your training.
Check for an online portal or contact customer support.
Provide identifying information, such as your full name, date of training, or participant number. You will likely also be asked to provide your statement of attainment.
Replacement white cards typically come with a fee. Once you pay this, you should have your new white card sent out.

If the RTO through which you obtained your white card QLD is no longer operating, you will need to contact another RTO and apply for a replacement white card.

Pro tip: Always keep a scanned copy or photograph of your white card on your phone or emailed to yourself to avoid unnecessary stress in case you lose the physical card.

How long does a white card in QLD last?

The good news? Under normal circumstances, the Queensland white card doesn�t expire. Once you�ve received it, you can use it indefinitely.

However, there are a few situations where you might need to to renew or retake your white card training:

If you�ve been out of the construction industry for two or more years.
If your card is lost, stolen, or significantly damaged.

To stay compliant, it�s best to retake the training if you�re returning to construction after a long break, as this can help to ensure that your knowledge is up-to-date.

What does a white card QLD cost?

The exact price of a QLD white card will differ depending on who you study with and whether you choose a face-to-face or online option. As of March 2025, Express Online Training offers the QLD white card online for $250. We also have Afterpay, allowing you to pay for your white card QLD course in 4 interest-free payments. On top of this, Express Online Training offers a price beat guarantee – if you find a competitor price for a lower price, we’ll beat it by 10%!

Is the white card QLD valid in other states?

Yes, the Queensland white card is nationally recognised across Australia, allowing you to work on construction sites in other states and territories as well. This means that if you obtain your white card in QLD, you can work on construction sites in NSW, VIC, ACT, TAS, SA, WA and NT without needing to retake your training. However, it’s important to keep in mind that each state may have specific regulations or additional requirements for construction workers, so it’s always a good idea to check with the relevant authority before starting work in a different state to ensure you are aware of any additional training or certifications you may need.

Which white cards are valid in Queensland?

White cards issued by any state or territory in Australia are currently valid for use in Queensland. You must ensure the white card (regardless of state or territory issued in) was obtained through an approved RTO. It’s also important to note that each state may have their own specific requirements and regulations for construction workers, so it’s always best to check with the relevant authority before starting work to ensure you have all the necessary documentation. Additionally, some employers may require you to have a white card issued in the state or territory of the construction site, so it’s always wise to double-check with your employer before beginning work.

Do I always need my white card on me when on site in QLD?

Yes, in Queensland it is a legal requirement to carry your white card with you at all times while working on a construction site. This is to ensure that you have appropriate training and qualifications for the job, and also serves as proof of your eligibility to work in the industry. Failure to present a valid white card when requested by an authorised person may result in penalties or being asked to leave the site.

Why is a white card important in Queensland?

Construction sites are dynamic and inherently high-risk environments, with unique safety challenges. The white card serves as your ticket to legally enter and work on these sites, reinforcing a shared commitment to safety and teamwork.

By getting your white card, you help to reduce workplace accidents and promote a secure working environment.
You show employers that you�re serious about safety and responsibility, giving you an edge in a competitive job market.�

Overall, having a nationally recognised white card can provide you with greater job opportunities and flexibility to work in different states or territories within Australia. It also demonstrates your understanding of occupational health and safety practices, making you a valuable asset to any construction team.

Obtaining a white card in Queensland is often one of the first steps for anyone looking to build a career in construction. With the option to complete training online or in-person, the process is simpler than ever. Whether you�re entering the workforce for the first time or transitioning from a different industry, the white card equips you with the knowledge to work safely and confidently.

Remember to choose an accredited RTO (such as Express Online Training) when undertaking your white card QLD study, and always keep your white card with you when working on a construction site. With your white card in hand, you�ll be ready to thrive in the dynamic world of construction.

What is a USI number?

Posted on March 28, 2025 by Express Online Training

If you’re a student in Australia, you�ve probably heard about the USI. But what is a USI number and why is it important? This guide breaks down everything you need to know about the Unique Student Identifier (USI), including what it is and how to find it.

By the end of this article, you�ll have a clear understanding of how the USI works, why you need one, and how to manage it.

What is a USI number?

A USI, or Unique Student Identifier, is an individual reference number made up of letters and numbers. It is assigned to anyone undertaking nationally recognised training, such as vocational education and training or higher education courses in Australia. You’ll receive one USI that will remain valid for life. A USI is compulsory for all students studying in Australia.

Why is the USI important?

The USI acts as an education tracking system. It creates a digital record of your nationally recognised training and qualifications. Here’s why it matters:

Required for Commonwealth financial assistance – To receive Commonwealth financial assistance for your studies, such as HECS-HELP, you’ll need a USI.
Required to finalise enrolment – You won’t be able to finalise your enrolment in a higher education course (including courses provided by Registered Training Organisation (RTOs) without providing a USI.
Required for certification – If you don�t have a USI, you cannot receive your qualification or statement of attainment from your course provider upon successful completion of your course.
Provides an online record of your study/training – Your USI number keeps an online record of any study or training you complete in Australia.

Who needs a USI?

You�ll need to register for a USI if you are an Australia/New Zealand citizen, or an international student pursuing higher education studies in Australia. This also applies to anyone studying short courses through RTOs, including white cards and RSAs.

How do I register for a USI?

If you don�t already have a USI, you�ll need to create one before undertaking any course. You can create your USI online at the USI website. You’ll need to provide personal information such as your name, date of birth and contact details. It’s important to ensure that all details provided are accurate, as this will be used for verification purposes. The registration process is quick and simple. Follow these steps to register a USI number.

Step 1: Gather your ID documents

To create a USI, you�ll need one form of valid identification. Acceptable forms of ID include:

Australian driver�s license
Medicare card
Passport (Australian or international)
Birth certificate
Centrelink concession card
ImmiCard
Citizenship certificate

Step 2: Visit the USI website

Head to the official USI website.

Step 3: Create your USI

Select “Create a USI”, then “Get your USI”. Enter your personal information as listed on your ID., including name, birthdate, country of birth, and more. Once completed, your USI will be generated.

Tip:

Write your USI down and save it somewhere safe. You�ll need it throughout your education journey.

How to find my USI number?

You�ve got your USI�but what if you forget it? Thankfully, there are a few ways for you to do a USI number lookup, allowing you to easily find your USI number. Here are three options:

Option 1: Search for your USI using the USI website

Go to the USI website.
Select �Find your USI�
Choose from one of the four ways to find your USI (email address, mobile number, personal details and security/check questions, or personal details and an ID document).

Option 2: Contact your training provider

Your training organisations may be able to assist in retrieving your lost or forgotten USI number. Simply ask them if they can help. If they agree, they’ll likely require your basic identification details to proceed.

Option 3: Use your linked email address

If you created your USI number on the official website, chances are you received an email confirmation when it was first set up. Search your email inbox for terms like �USI� or �Unique Student Identifier� to find the details.

It’s important to note that having multiple USIs is not allowed. Make sure to reclaim your existing number instead of registering for a new one.

Can your USI expire?

Good news: your USI doesn�t expire! Think of your USI number as a lifelong identifier assigned to you. Once created, it remains valid throughout your education and professional life. Whether you complete additional training or pursue higher education a decade later, you�ll use the same USI. This is why it’s important to know what your USI number is, or at least, how to find it when you need to.

Can you update your USI details?

If your personal details, such as your name or contact information, change, you can update your USI record by logging into your USI account on the official USI website. To update your USI number details, go to the update your details section of the official USI website. Keeping your details accurate ensures there are no discrepancies when accessing your training history.

FAQs about the USI number

How much does a USI number cost?

Registering for a USI number is completely free and can be done online. You won’t have to pay to register for a USI number.

Is my USI number the same as my student number?

No, your USI is different from your student number issued by your school or institution. While the student number is specific to your school, the USI is applied nationwide.

Can I use my USI number for multiple courses?

Yes, your USI number can be used to access and track multiple courses and qualifications throughout Australia. This makes it easier to keep track of your training and education history, even if it’s from different providers.

What happens if I forget my USI number?

If you forget or lose your USI number, you can retrieve it by logging into your USI account on the official website. It’s a good idea to keep your USI in a safe and accessible place for future use.

Can international students get a USI?

Yes, international students engaging in nationally recognised training in Australia will need a USI. Make sure to have your passport and visa details handy while registering.

Can I have more than one USI?

No. You are only allowed one USI per person. Your USI number is used to track all of your higher education and qualifications. If you accidentally create more than one, it�s important to contact the USI Office to resolve the duplication.

How long is my USI number valid for?

Your USI number is valid for life and will remain with you even if you change your name, move interstate, or take a break from studies. It’s important to keep your details up to date so your USI remains accurate and useful.

Whether you’re gearing up to start an exciting course or need your training qualifications for job applications, having a USI is essential for higher education in Australia. Your USI number is a unique identifier that stays with you for life and is used to access your training records. If you haven�t already, register for your USI today and unlock the benefits of seamless access to your training history.

How to get a food safety supervisor certificate

Posted on February 20, 2025 by Express Online Training

Working in the food service industry requires dedication to hygiene and safety standards, and that’s where a food safety supervisor certificate becomes essential. As of December 2023, Food Standards Australia & New Zealand require the implementation of new food safety standards. This means that those in roles that involve the handling of unpackaged food may be required to hold a valid food handler or food safety supervisor certificate.

In this blog, we’ll guide you through everything you need to know about the food safety supervisor certificate, including why they are important, who needs one, where to complete your Food Safety Supervisor Course, and how to get yours, state by state.

What is a food safety supervisor?

A food safety supervisor is a qualified individual responsible for ensuring food safety practices are applied in a food service business. They are trained to recognise and prevent food safety hazards, ensuring compliance with local regulations. Duties of a food safety supervisor typically include monitoring food preparation, identifying risks, and implementing corrective actions to maintain hygiene and safety.

Having a qualified food safety supervisor in a business aims to reduce the risk of foodborne illnesses and protect both your customers and the business’ reputation.

Who is required to have a food safety supervisor certificate?

A varety of businesses that handle, prepare, or serve food are required to have at least one person with a valid food safety supervisor certificate ‘reasonably available’ at the premises on any given day. This can include, but is not limited to:

Restaurants, cafes, and catering businesses.
Takeaway outlets, food trucks, and mobile food vendors.
Supermarkets or bakeries with in-house food preparation.
Childcare centres, aged care facilities, and other institutional kitchens.

Mulitiple food safety supervisors can work at the one business at the same time. Check with your state or territory’s laws for more information.

What are the responsibilities of a food safety supervisor?

A food safety supervisor has several responsibilities within a business. These include:

Helping to foster a culture where food safety is a top priority
Being reasonably available by both food handlers at the business and the local government from which the business is licensed, while the food business is in operation
Knowing how to recognise when there are potential food safety hazards at the business, and then ensuring that the risks are prevented and/or managed
Having the skills and knowledge on food safety matter relevant to the business, and sharing these skills and knowledge with staff to improve awareness of foodborne illness
Having the authority to be able to supervise food handlers and give directions relating to food safety matters to staff at the business

Why should you consider obtaining a food safety supervisor certificate?

Having a food safety supervisor certificate can open up many job opportunities in the food industry. With many businesses now require their staff to have a food safety supervisor certificate, having one can increase your chances of being hired by these businesses. Here are some other reasons why you may wish to consider obtaining a food safety supervisor certificate:

Demonstrates your commitment to ensuring food safety and preventing foodborne illness
Enhances your skills and knowledge on food safety matters, making you a valuable asset to any food business
Allows you to confidently supervise and train other staff members on food safety practices
Keeps you up-to-date with the latest food safety laws and regulations, ensuring that your business is meeting all necessary requirements

Having a food safety supervisor certificate not only benefits your own career, but also helps contribute to the overall improvement of food safety standards within the industry. By obtaining this certification, you are demonstrating your dedication to upholding food safety practices and preventing potential risks.

Furthermore, having a food safety supervisor certificate can help protect the reputation of your business. With proper training and knowledge, you can ensure that all food handling and preparation is done in a safe and hygienic manner, reducing the risk of causing foodborne illnesses to customers. This can also lead to an increase in customer satisfaction and loyalty, making them feel confident in the safety of your food products.

How do I get a food safety supervisor certificate?

The steps for obtaining a food safety supervisor certificate can differ depending on the state or territory you reside in. For example, some places across Australia allow students to complete their food safety supervisor certificate online while others may require the course to be completed in a face-to-face setting.

Here are the steps for obtaining a food safety supervisor certificate across different states and territories:

How do I get a food safety supervisor certificate in Queensland?

To become a certified food safety supervisor in Queensland, follow these steps:

Find a Registered Training Organisation (RTO) that provides the Food Safety Supervisor Course. This can be done by searching the National Training Register for relevant providers.
Enroll in your Food Safety Supervisor Course. In Queensland, the Food Safety Supervisor Course can be completed online or face-to-face.
Successfully complete the approved training.
Once you successfully complete the course, the RTO will issue you with your food safety supervisor certificate.

How do I get a food safety supervisor certificate in Victoria?

Becoming a food safety supervisor in Victoria can be achieved by following these steps:

Find an RTO that provides the Food Safety Supervisor Course. This can be done by searching the National Training Register for relevant providers.
Enroll in your Food Safety Supervisor Course. The course for the food safety supervisor certificate Victoria can be completed online or face-to-face.
Successfully complete the approved training.
Once you successfully complete the course, the RTO will issue you with your food safety supervisor certificate.

How do I get a food safety supervisor certificate in New South Wales?

To obtain the food safety supervisor certificate NSW, follow these steps:

Find an RTO that provides the Food Safety Supervisor Course. This can be done by searching the National Training Register for relevant providers.
Enroll in your Food Safety Supervisor Course. The course for the food safety supervisor certificate NSW can be completed online or face-to-face.
Successfully complete the approved training.
Once you successfully complete the course, the RTO will issue you with your food safety supervisor certificate.

How do I get a food safety supervisor certificate in Western Australia?

To obtain the food safety supervisor certificate WA, follow these steps:

Find an RTO that provides the Food Safety Supervisor Course. This can be done by searching the National Training Register for relevant providers. Express Online Training has partnered with Streamline Training to provide the Food Safety Supervisor Online WA course.
Enroll in your Food Safety Supervisor Course. The course for the food safety supervisor certificate WA can be completed online or through face-to-face learning.
Successfully complete the approved training.
Once you successfully complete the course, the RTO will issue you with your food safety supervisor certificate.

How do I get a food safety supervisor certificate in South Australia?

Becoming a food safety supervisor in South Australia can be achieved by following these steps:

Find an RTO that provides the Food Safety Supervisor Course. This can be done by searching the National Training Register for relevant providers.
Enroll in your Food Safety Supervisor Course. It’s possible to complete the food safety supervisor course online or through face-to-face training in South Australia.
Successfully complete the approved training.
Once you successfully complete the course, the RTO will issue you with your food safety supervisor certificate.

How do I get a food safety supervisor certificate in the Australian Capital Territory?

Becoming a food safety supervisor in the ACT can be achieved by following these steps:

Find an RTO that provides the Food Safety Supervisor Course. This can be done by searching the National Training Register for relevant providers.
Enroll in your Food Safety Supervisor Course. It’s possible to complete the food safety supervisor course online of face-to-face in the ACT.
Successfully complete the approved training.
Once you successfully complete the course, the RTO will issue you with your food safety supervisor certificate.

How do I get a food safety supervisor certificate in the Northern Territory?

To become a certified food safety supervisor in the NT , follow these steps:

Find a Registered Training Organisation (RTO) that provides the Food Safety Supervisor Course. This can be done by searching the National Training Register for relevant providers.
Enroll in your Food Safety Supervisor Course. In the Northern Territory, the Food Safety Supervisor Course can be completed online or face-to-face.
Successfully complete the approved training.
Once you successfully complete the course, the RTO will issue you with your food safety supervisor certificate.

How do I get a food safety supervisor certificate in Tasmania?

To become a certified food safety supervisor in Tasmania , follow these steps:

Find a Registered Training Organisation (RTO) that provides the Food Safety Supervisor Course. This can be done by searching the National Training Register for relevant providers.
Enroll in your Food Safety Supervisor Course. In the Northern Territory, the Food Safety Supervisor Course can be completed online or through face-to-face learning.
Successfully complete the approved training.
Once you successfully complete the course, the RTO will issue you with your food safety supervisor certificate.

How long is a food safety supervisor certificate valid for?

The exact amount of time a food safety supervisor certificate is valid for differs depending on the state/territory. Below is a breakdown of the certificate validity periods in each region of Australia:

How long is a food safety supervisor certificate valid for QLD?

In Queensland, a food safety supervisor certificate is valid for 5 years. After this time, the certificate will need to be renewed by completing a refresher course.

How long does a food safety supervisor certificate last in Victoria?

In Victoria, a food safety supervisor certificate is valid for 5 years. To renew it, you�ll need to complete a refresher course once it expires.

How long is a food safety supervisor certificate valid for NSW?

The food safety supervisor certificate NSW is also valid for 5 years. After the validity period, individuals must complete a refresher course to renew their certificate.

How long does a food safety supervisor certificate last in Western Australia?

In Western Australia, a food safety supervisor certificate is valid for 5 years. After this time, the certificate can be renewed by completing a refresher course.

How long is a food safety supervisor certificate valid for in South Australia?

In South Australia, a food safety supervisor certificate is valid for 5 years. Once the certificate expires, individuals must complete a refresher course to renew it.

How long does a food safety supervisor certificate last in the ACT?

The food safety supervisor certificate ACT is valid for 5 years. After this time, individuals must complete a refresher course to renew their certificate.

How long is a food safety supervisor certificate valid for in the Northern Territory?

In the Northern Territory, a food safety supervisor certificate is valid for 5 years. To renew it, individuals must complete a refresher course once the certificate expires.

How long does a food safety supervisor certificate last in the Tasmania?

The food safety supervisor certificate Tasmania is also valid for 5 years. After this time, individuals must complete a refresher course to renew their certificate.

If you’re undertaking the role of a food safety supervisor at your place of employment, you must ensure that your certificate is always valid and up-to-date. This means keeping track of the expiry date and completing the necessary steps to renew it before it expires.

It’s important to stay updated on food safety regulations and practices in order to maintain a safe and hygienic workplace. Renewing your food safety supervisor certificate demonstrates your commitment to ensuring the health and wellbeing of customers.

In addition, having an up-to-date certificate can also benefit you professionally by showing potential employers or clients that you have the necessary knowledge and skills to oversee food safety in their establishment.

To ensure uninterrupted compliance, set reminders well in advance and check with your training provider for available refresher courses.

Why choose Express Online Training for your Food Safety Supervisor Online WA course

Express Online Training has partnered with Streamline Training to provide the Food Safety Supervisor Online WA course. This course is available as either a fully-online option, or as an online + Perth classroom practical option.

For the Online Course option, students will be required to be in their workplace with a supervisor available, and have access to both a food preparation area and a commercial kitchen. The Online Learning & Assessment segment of this course takes approximately 12 hours, and can be completed at your own pace. The Practical Demonstration section of the course takes approximately 45 minutes to 1 hour to complete, and will need to be conducted in the workplace with your supervisor, with assessment evidence uploaded to the online portal.

For the Online Course + Perth Classroom Practical Assessment option, students will need to complete their Online Learning & Assessment segment online. They will then be required to book a session to complete a face-to-face practical assessment, which should take 45 minutes to 1 hour to complete.

Students have 3 months from their enrolment date to complete the WA Food Safety Supervisor Course. The course can be fit in around work and other commitments, with the flexibility of online learning.

Upon successful completion of the course, students will receive a Statement of Attainment for SITSS00069 � Food Safety Supervision Skill Set � which includes both SITXFSA005 – Use hygienic practices for food safety, and SITXFSA006 – Participate in safe food handling practices.

This course is valid for work in Western Australia, New South Wales, Victoria, Queensland, South Australia, the Northern Territory, the Australian Capital Territory, and Tasmania. The Streamline Training WA Food Safety Supervisor Course can also be paid for in 4 interest-free instalments with Afterpay.

Ready to become a food safety supervisor? It’s as simple as finding an RTO in your state and enrolling in an accredited course. If you’re still a little unsure about the steps you need to take to get your food safety supervisor certificate, reach out to your local food authority or industry body for more information.

By earning your food safety supervisor certificate, you�re not only helping to ensure the safety of your business and customers, but also opening up career opportunities in the food industry. Many establishments require at least one person on each shift to hold this certification, making it a valuable skill to have in the industry.

In addition, having a food safety supervisor certificate can also demonstrate your commitment to maintaining high standards of hygiene and safe food handling practices, which is becoming increasingly important in today’s society. This can, therefore, set you apart from others in the industry and make you a more desirable candidate

Start your journey to becoming a certified food safety supervisor today! With the convenience of online learning and the flexibility to fit your studies around your schedule, the Food Safety Supervisor Course can be a great option for those looking to advance their career in the food industry.

What to know before completing an RSA WA

Posted on February 20, 2025 by Express Online Training

Looking to enter the hospitality industry in Western Australia? Getting your Responsible Service of Alcohol (RSA) certificate is an important first step. Whether you’re a student, changing careers, or just beginning your job search, understanding what an RSA WA is, who needs it, and how to get one can fast-track your path to employment in bars, restaurants, and other venues across the state.

This useful guide will walk you through everything you need to know about the RSA certificate WA, including its importance, validity, and potential cost.

What is an RSA?

An RSA, or Responsible Service of Alcohol certificate, is a qualification required for individuals who serve or supply alcohol in Australia. Its primary goal is to educate hospitality staff on how to safely and responsibly serve alcohol, ensuring legal compliance and minimising harm to patrons and the community.

An RSA WA course covers various topics, including:

Understanding alcohol and its effects
Laws and regulations for serving alcohol in Australia
Identifying and safely handling intoxicated patrons
Techniques for refusing service politely and effectively when required

Essentially, the RSA certificate equips holders with the knowledge to work in environments where alcohol is served while ensuring the safety of all involved.

Who needs an RSA in WA?

Anyone working in the hospitality industry and serving alcohol in Western Australia is required by law to have a valid RSA WA certificate. This means if your job involves serving alcohol, selling liquor, or overseeing its supply in any professional capacity, you are legally required to hold a valid RSA certificate in WA. This includes roles such as:

Bartenders
Waitstaff in licensed restaurants or cafes
Bottleshop employees
Event staff at festivals or licensed functions
Supervisors or managers in venues that serve alcohol
Crowd controllers and security officers working in licensed premises

Even if you’re just entering the industry, obtaining an RSA certificate is a smart move. Many employers in WA won�t consider candidates without RSA certification, making it an essential requirement for your resume.�

Which RSA is valid in WA?

Not all RSA certificates are accepted everywhere in Australia. Each state operates under its own set of liquor licensing laws, meaning an RSA valid in one state may not always meet the criteria for another.

Fortunately, as of February 2024, all RSAs across the country are valid for use in WA. This means if you hold a valid RSA from any state or territory, it will be recognised in Western Australia. However, it’s always best to check with the relevant authorities or your employer to confirm their specific requirements before you begin an RSA course.

Can you do an RSA WA online?

Yes! The RSA WA course can be completed online, allowing you to undertake study from the comfort of your own home. Completing your RSA online is a convenient option, especially for busy job seekers or students who aren’t available during conventional 9-5 hours. Online RSA courses allow you to learn at your own pace, covering all necessary modules before completing a short online assessment.

When looking for RSA WA online course providers, ensure you enrol with a Registered Training Organisation (RTO) such as Express Online Training. These RSA courses are equally as valid as in-person courses for working in WA venues.

Some of the benefits of online RSA WA training include:

Flexible learning – Allowing you to study according to your availability. The online RSA course WA from Express Online Training can be paused and resumed as needed, letting you fit it in around a busy schedule.
Less commuting – By completing your RSA WA course online, you can save time and money. You won’t need to spend time travelling to a training centre and can avoid transport costs.
Accessibility� Online WA RSA courses can be completed from anywhere there’s internet access. This means you can study from home, the local library or a cafe.
Quick turnaround�many providers issue RSA certificates on the same day the course is completed.

How long is an RSA valid for WA?

Unlike some qualifications, RSA certificates technically do not “expire.” Once you’ve earned your certificate, it’s valid indefinitely in WA. However, staying updated with the latest laws and best practices is essential, especially if you’ve spent significant time away from the industry.

Some venues or employers may request refresher courses to ensure that their staff is familiar with any changes to alcohol service laws. It’s always a good idea to check with your employer or training provider for details on refresher courses or updates.

What states is an RSA WA valid in?

Along with Western Australia, the RSA WA can be used when working in Queensland, South Australia, Northern Territory, Australian Capital Territory, and Tasmania. This means that if you plan to work in New South Wales or Victoria, you will need to complete an RSA course specific to that area. Different states and territories have varying laws and regulations regarding alcohol service, so it’s essential to get the appropriate certification for where you intend to work. It’s always best to check with the relevant authorities or your employer before beginning work in a new state.

How much is an RSA in WA?

The cost of obtaining an RSA certificate in Western Australia can vary depending on the training provider and the delivery method (online vs. in-person). Currently, Express Online Training charges $29 for the RSA Online WA. This can be paid in 4 interest-free payments using Afterpay.

While online training is often the more affordable option, investing in a reputable provider is important to ensure your certificate is valid and recognised across the state.

How do I get an RSA in WA?

As the RSA WA is a short course, the steps for obtaining the certification are relatively straightforward.

Step 1: Choose your RSA provider

The first step is to find an accredited training provider that offers the RSA WA course. With many RTOs available, it’s important to choose one that fits your needs and budget. Make sure the provider is accredited by the Western Australian Government to deliver the WA RSA course.

Step 2: Enrol in the course

After selecting a provider, you will then need to complete the course enrolment. When selecting an online RSA course, you�ll likely need to create an account to complete it. During the enrollment process, you may be required to provide details like your name, address, and date of birth.

Step 3: Undertake the course study

The next step is to complete the RSA course. This course usually takes 4 to 8 hours to finish online. During this study, you’ll learn about responsible service of alcohol laws and how to serve alcohol safely and responsibly.

Step 4: Pass your assessment

To obtain your WA RSA certificate, you must complete and pass the course assessment. The assessment may include multiple-choice or short-answer questions, depending on the provider. If you don�t pass on your first try, most providers offer the option to retake the assessment.

Step 5: Receive your RSA certificate

Once you successfully complete your WA RSA, you’ll receive a certificate of completion. This certificate is essential for securing work in Western Australia’s hospitality industry. Be sure to store it safely, as employers may request it when you apply for jobs.

Why choose EOT for your RSA WA?

There are many reasons to consider Express Online Training as your RSA WA course provider. The course is made to be completed on mobile devices (along with computers), which allows for flexibility in when and where you study. You can pause and resume your study at any time, with your progress automatically saved when you do so. This is fantastic for those with busy schedules, as it allows you to fit the course around your other commitments.

If you run into any difficulties or have a question you’d like answered, we also provide support 7 days a week, and until late on weekdays. With Express Online Training, there are no hidden costs – what you see is what you pay. This includes access to all learning materials, assessment fees and a copy of your certificate upon successful completion. Plus, as a fully-accredited RTO, our courses are fully accredited and recognised by the WA Government.

Completing an online RSA WA course with Express Online Training can be a convenient and cost-effective way to gain the necessary skills and knowledge to serve alcohol responsibly. With its flexibility and accessibility, you can fit the training into your schedule without sacrificing too much time or money.

Getting your RSA in Western Australia is a straightforward and valuable step toward working in the hospitality industry. With jobs in bars, restaurants, liquor stores, and events requiring RSA certification, completing this short course sets you up for success in the vibrant world of alcohol sale and service (and adjacent sectors). Remember, your RSA is an investment in your career�and having it widely expands your job opportunities. If you’re ready to start your hospitality career today, take a look at our RSA Online WA to learn more. Begin your RSA course today and take the first step toward your new job!

How to get an RSG certificate

Posted on January 10, 2025 by Express Online Training

In Australia, those working in environments where gambling is conducted are required to hold a valid RSG certificate. Called an RCG (responsible conduct of gambling) certificate in some states, this certificate ensures you can work in roles that involve gambling patrons. It helps workers create safe environments for patrons while also having the added benefit of opening up new career opportunities for themselves.

In this guide, we�ll cover everything you need to know about getting an RSG certificate in Australia, including what it is, why it�s important, how long the course takes, and the options for completing it online or in-person, depending on your location.

What is an RSG certificate?

An RSG (Responsible Service of Gambling) certificate is a government-mandated qualification required for anyone working in gambling environments in Australia. It equips workers with the knowledge and skills to identify, manage, and minimise gambling-related harm responsibly.

This includes understanding Australia’s gambling laws, identifying problem gambling behaviors, and helping patrons to gamble within their limits. By holding an RSG certificate, you demonstrate to potential employers that you�re qualified to maintain a safe and lawful gambling environment.

Who is required to hold an RSG certificate?

Anyone working in a role where they are serving or interacting with gambling patrons is required to hold an RSG certificate.

This includes workers in roles such as:

Bar staff who operate poker machines (pokies)
Gambling attendants in casinos, TABs (betting agencies), and gaming lounges
Hospitality workers engaging with patrons in gambling venues

Check with your state or territory’s gambling regulation authority for a full list of roles that require an RSG certificate. Each state and territory in Australia has its specific requirements when it comes to gambling compliance, making the RSG certificate an essential credential for anyone entering the hospitality or gambling industry.

Why is an RSG certificate important?

Love it or hate it, gambling is a popular pastime in Australia. It’s also a pastime that comes with significant responsibilities for those in relevant roles. Gambling venues are strictly regulated to ensure customer safety and compliance with the law. By earning an RSG certificate, you play a key role in upholding these standards.

The importance of an RSG certificate goes beyond meeting legal requirements. It also ensures you:

Understand your legal obligations as a gambling staff member
Promote responsible gambling behaviour among patrons
Support individuals at risk of gambling harm by providing them with information
Remain compliant with workplace standards, avoiding potential fines or penalties for you or your employer

For employers, hiring workers with an RSG certificate ensures they meet their own obligations under gambling regulations. As such, this certification is often required before you can apply for certain jobs within the industry.

How long does an RSG course take?

The duration of an RSG certificate course varies depending on the training provider and how you choose to complete the course. Generally, the time commitment is manageable, even for people with busy schedules. Here�s what you can expect:

Online RSG certificate courses

Most online RSG courses can be completed in around 4 to 6 hours of study. Online learning gives you the flexibility to pause and resume the course at your own pace, making it a popular choice for those balancing work or other commitments.

Classroom RSG certificate courses

Face-to-face courses also generally take around 4 to 6 hours. These are often scheduled for a set day and time, and will be presented in a classroom setting with an instructor (and likely other students). This option may be more suitable for those who prefer a structured learning environment.

Can you complete an RSG course online?

Yes, in many states and territories, you can complete your RSG certificate course online, making it convenient for people who may not have access to in-person training centres. However, it�s important to note that the rules around online RSG training differ between states. Here’s a breakdown of how it works:

States that allow online RSG training:

RSG certificate QLD: RSG certification can be completed entirely online, making it an easy option for individuals across the state.
RSG certificate NT: Online training is accepted for gaining your RSG certificate.
RSG certificate WA: Online courses are widely approved by employers and regulatory bodies.
RSG certificate TAS: Online training is commonly accepted for RSG certification.

States that require face-to-face training:

RSG certificate SA: In South Australia, RSG certification can only be obtained through face-to-face training.
RSG certificate NSW: Online training is not currently recognised for obtaining your RSG certificate in New South Wales.
RSG certificate VIC: Face-to-face training is required to obtain your RSG certificate in Victoria.
RSG certificate ACT: The Australian Capital Territory requires face-to-face training for RSG certification.

Be sure to check your state�s regulations and confirm that your chosen training provider is accredited before you sign up for a course.

How to choose an RSG course provider

To ensure your RSG certificate is valid and recognised, you need to choose a training provider accredited within your state or territory. When selecting a provider, keep the following in mind:

Accreditation

Verify that the provider is registered with an official regulatory body. You’ll want to ensure your provider is a Registered Training Organisation (RTO) and accredited by the relevant state or territory authorities.

Flexibility

If you have a full schedule, you may wish to look for providers that offer flexible course schedules. Whether this is providers with many training day choices or that offer online training. Self-paced modules can be ideal for busy individuals.

Cost

The average cost of an RSG course can range, but is usually relatively affordable. Online courses tend to be a little cheaper than in-person courses. Make sure there are no hidden fees for certification issuance.

Feedback and reviews

Check online reviews from past students to ensure the course content, delivery methods, and customer support meet your expectations. You can also ask friends or colleagues for recommendations if they’ve recently completed an RSG course.

Support

Ensure the provider offers assistance for if you have any questions, especially if taking an online course. For example, Express Online Training provides local support 7 days a week, including until late on weekdays for our RSG certificate courses.

Steps for getting an RSG certificate in Australia

While the exact steps may vary slightly depending on the provider and your state or territory, here are the general steps you can expect to take in order to obtain an RSG certificate in Australia:

Step 1: Research your state�s requirements

Determine whether online or in-person training is permitted in your location. Additionally, it can be a good idea to familiarise yourself with any other specific requirements set by your state or territory for RSG certification.

Step 2: Find an accredited training provider

Search for a trusted RSG course provider that�s recognised in your state. Once you have researched your options, choose a reputable provider that meets your requirements. Consider factors such as course delivery methods, pricing, and support offered.

Step 3: Enrol in the course

Once you have selected a provider, enroll in the RSG course. This can typically be done online and may require payment upfront or at the time of completion. You may also be required to provide personal information for registration purposes.

Step 4: Complete the coursework

Work through core modules and assessments to gain the knowledge and skills required for responsible gambling practices. This may include topics such as identifying problem gambling, intervention strategies, and legal responsibilities.

Step 5: Pass the assessment

After completing the coursework, you will need to successfully pass an assessment to demonstrate your understanding of responsible gambling.

Step 6: Receive your certificate

Once you�ve completed the assessment, you�ll receive your certified RSG qualification. This certificate is often valid for a set period of time and may need to be renewed periodically, so it�s important to check with your state or territory regulations.

Whether you�re entering the workforce or making a career change, earning an RSG certificate is an essential step toward employment within Australia�s hospitality and gambling industry. The certificate demonstrates your commitment to creating safe and enjoyable environments for customers while meeting legal obligations.

If you�re ready to take the next step, enrol in an accredited RSG course today. With the flexibility of online options in several states, you can get certified quickly, from the comfort of your own home!

How long does an RSG last?

Posted on January 10, 2025 by Express Online Training

Those looking to work in Australia�s booming hospitality or gaming industries likely have heard about the need for an RSG (Responsible Service of Gambling) certificate. But how long does an RSG last, and why is it essential to keep yours valid? Whether you�re new to the industry or refreshing your qualifications, this guide will explain everything you need to know about RSG certification in Australia. From state-specific requirements to steps for obtaining one, we�ve got you covered.

What is an RSG?

An RSG, or Responsible Service of Gambling, is a mandatory certification for anyone working in venues that provide gambling services. This can include casinos, pubs, clubs, or any establishment with gaming machines or betting facilities. The certificate demonstrates your ability to responsibly and ethically manage gambling activities. It’s designed to ensure the holder understands the importance of compliance with state laws and how to offer protection for patrons vulnerable to gambling-related harm.

Employers in the gaming industry often require their staff to have an RSG certificate as a condition of employment. This is because hospitality workers are responsible for safeguarding their patrons’ wellbeing while upholding legal obligations, such as identifying problem gambling behaviors and following self-exclusion protocols.

Who needs an RSG?

You�ll need an RSG certificate if you work in roles such as:

Bar staff in pubs or clubs with gaming machines
Casino attendants or dealers
Staff running TAB facilities
Gaming supervisors or managers
Hospitality staff engaged in any aspect of gambling services

Even if you�re not directly involved in gambling-related activities, some states require all hospitality staff in venues with gaming facilities to complete this certification. Check with your state�s gaming authority to determine the specific regulations in your area.

How long does an RSG last in Australia?

The lifespan of an RSG certificate varies depending on which state or territory you live and work in. As gambling laws differ across jurisdictions, so do the requirements for maintaining a valid RSG.

Here�s a breakdown of how long your RSG is valid in each Australian state/territory:

RSG NSW

The NSW competency card for your RSG certification expires five years from your obtainment date. At this point, you will be required to complete an online refresher course on the NSW Government’s Liquor & Gaming website in order to continue working within the industry.

RSG VIC

RSG courses in Victoria need to be refreshed every three years to remain valid. The refresher process involves completing two modules with the Department of Justice and Community Safety Victoria, one online and one face-to-face.

RSG QLD

Once you complete your RSG in Queensland, it is valid indefinitely. However, employers may request that staff refresh their knowledge periodically to stay current with any legislative changes.

RSG SA

RSG certifications in South Australia have no explicit expiry date. Some employers may still ask their employees to periodically update their training, depending on company policies and preferences.

RSG WA

Western Australia doesn’t impose an official expiry on RSG certificates. Nevertheless, workers are encouraged to remain updated with any regulatory changes in the gambling industry.

RSG NT

An RSG certificate in the Northern Territory is valid for three years from completion date. After this point, you will be required to complete an RSG refresher course.

RSG ACT

RSG certificates in the ACT must be renewed every three years. After three years, workers will need to complete a refresher course to ensure familiarity with current regulations and policies.

RSG TAS

The Tasmanian RSG certificate does not expire, but it can be a good idea for employees to update their training periodically to stay informed about industry changes.

How can you obtain an RSG?

Obtaining an RSG is straightforward and can be done either online or in a classroom-based course, depending on the provider and state requirements. For Queensland, Western Australia, Tasmania, and the Northern Territory, you can complete an RSG course online with a Registered Training Organisation (RTO) such as Express Online Training.

The steps for completing an RSG online are as follows:

Step 1: Choose an approved training provider

Make sure you select a training organisation that’s accredited by your state�s regulatory body. This ensures your certification is legitimate and recognised. Compare different providers to find one that suits your needs and budget.

Step 2: Enrol in the course

Once you’ve chosen an approved provider, you can enrol in their online RSG course. You’ll need to provide some personal information, such as your full name, contact details, and potentially ID documents.

Step 3: Complete the course modules

The online RSG course is broken down into different modules that cover topics like responsible gambling practices, problem gambling, and laws and regulations. With Express Online Training, you can complete the modules at your own pace, pausing and resuming the course as needed, but you must finish them all to obtain your certification.

Step 4: Pass the assessment

After completing all course modules, you’ll likely be required to take an assessment to test your knowledge and understanding of responsible gambling practices. This may include multiple-choice questions or scenario-based activities.

Step 5: Receive your certification

Once you’ve successfully completed the assessment, you’ll be issued with a certificate of completion or statement of attainment. This document serves as proof that you have completed an approved RSG course and are now certified to work in the gambling industry.

Step 6: Register (if required)

Some states (like NSW) may require you to register your certification with the relevant regulatory bodies. Check with your state’s gambling authority to see if this step is necessary for you.

Why is holding a valid RSG important?

Holding an RSG certificate isn�t just about ticking a box for compliance. Here�s why maintaining a valid and up-to-date RSG is important:

Legal compliance

Gambling and gaming are heavily regulated industries in Australia. Working without a valid RSG could lead to fines for both you and your employer. Additionally, some states may even require you to hold an RSG as a condition of employment in the gambling industry.

Protect patrons and promote ethical gambling

Your training should equip you to be able to recognise problem gambling behaviour and take appropriate action to protect vulnerable patrons. This is essential in fostering a safe and responsible gambling environment. Responsible gambling practices are not only important for the wellbeing of patrons, but also for maintaining the integrity and sustainability of the industry.

Employment opportunities

It makes sense that employers would often favour job candidates who are up-to-date with their RSG certification. An active certificate demonstrates you�re serious about your role and prepared to meet industry expectations. Not only does it increase your employability, but it could also lead to better job opportunities and career advancement.

Stay current with laws and trends

Renewing your RSG (when required) keeps you informed about changing laws and best practices, establishing you as a knowledgeable professional in the field. It also provides an opportunity to brush up on your skills and stay updated with new trends, technologies and strategies in the industry.

Personal development

Completing RSG training is a great way to expand your knowledge and skillset. This not only benefits your career in the gambling industry, but it also prepares you for a range of potential job opportunities in other industries that may require responsible service practices.

Obtaining and renewing your RSG is an essential step for anyone looking to thrive in Australia�s vibrant hospitality and gambling industries. The validity of your RSG depends largely on your state or territory, so make sure you�re aware of the specific requirements where you plan to work.

Express Online Training provides online RSG online courses for those interested in working in Tasmania, Queensland, Western Australia, and the Northern Territory. Our courses can be completed from the comfort of your own home and at your own pace, making it convenient for busy professionals. We offer local support 7 days a week, including until late on weekdays, and once successfully completed, your certificate can be downloaded and printed from home.

Remember, a valid RSG isn�t just a document�it�s a commitment to excellence, safety, and responsibility in the workplace.