How to get a food safety supervisor certificate

Posted on February 20, 2025 by Express Online Training

Working in the food service industry requires dedication to hygiene and safety standards, and that’s where a food safety supervisor certificate becomes essential. As of December 2023, Food Standards Australia & New Zealand require the implementation of new food safety standards. This means that those in roles that involve the handling of unpackaged food may be required to hold a valid food handler or food safety supervisor certificate.

In this blog, we’ll guide you through everything you need to know about the food safety supervisor certificate, including why they are important, who needs one, where to complete your Food Safety Supervisor Course, and how to get yours, state by state.

What is a food safety supervisor?

A food safety supervisor is a qualified individual responsible for ensuring food safety practices are applied in a food service business. They are trained to recognise and prevent food safety hazards, ensuring compliance with local regulations. Duties of a food safety supervisor typically include monitoring food preparation, identifying risks, and implementing corrective actions to maintain hygiene and safety.

Having a qualified food safety supervisor in a business aims to reduce the risk of foodborne illnesses and protect both your customers and the business’ reputation.

Who is required to have a food safety supervisor certificate?

A varety of businesses that handle, prepare, or serve food are required to have at least one person with a valid food safety supervisor certificate ‘reasonably available’ at the premises on any given day. This can include, but is not limited to:

Restaurants, cafes, and catering businesses.
Takeaway outlets, food trucks, and mobile food vendors.
Supermarkets or bakeries with in-house food preparation.
Childcare centres, aged care facilities, and other institutional kitchens.

Mulitiple food safety supervisors can work at the one business at the same time. Check with your state or territory’s laws for more information.

What are the responsibilities of a food safety supervisor?

A food safety supervisor has several responsibilities within a business. These include:

Helping to foster a culture where food safety is a top priority
Being reasonably available by both food handlers at the business and the local government from which the business is licensed, while the food business is in operation
Knowing how to recognise when there are potential food safety hazards at the business, and then ensuring that the risks are prevented and/or managed
Having the skills and knowledge on food safety matter relevant to the business, and sharing these skills and knowledge with staff to improve awareness of foodborne illness
Having the authority to be able to supervise food handlers and give directions relating to food safety matters to staff at the business

Why should you consider obtaining a food safety supervisor certificate?

Having a food safety supervisor certificate can open up many job opportunities in the food industry. With many businesses now require their staff to have a food safety supervisor certificate, having one can increase your chances of being hired by these businesses. Here are some other reasons why you may wish to consider obtaining a food safety supervisor certificate:

Demonstrates your commitment to ensuring food safety and preventing foodborne illness
Enhances your skills and knowledge on food safety matters, making you a valuable asset to any food business
Allows you to confidently supervise and train other staff members on food safety practices
Keeps you up-to-date with the latest food safety laws and regulations, ensuring that your business is meeting all necessary requirements

Having a food safety supervisor certificate not only benefits your own career, but also helps contribute to the overall improvement of food safety standards within the industry. By obtaining this certification, you are demonstrating your dedication to upholding food safety practices and preventing potential risks.

Furthermore, having a food safety supervisor certificate can help protect the reputation of your business. With proper training and knowledge, you can ensure that all food handling and preparation is done in a safe and hygienic manner, reducing the risk of causing foodborne illnesses to customers. This can also lead to an increase in customer satisfaction and loyalty, making them feel confident in the safety of your food products.

How do I get a food safety supervisor certificate?

The steps for obtaining a food safety supervisor certificate can differ depending on the state or territory you reside in. For example, some places across Australia allow students to complete their food safety supervisor certificate online while others may require the course to be completed in a face-to-face setting.

Here are the steps for obtaining a food safety supervisor certificate across different states and territories:

How do I get a food safety supervisor certificate in Queensland?

To become a certified food safety supervisor in Queensland, follow these steps:

Find a Registered Training Organisation (RTO) that provides the Food Safety Supervisor Course. This can be done by searching the National Training Register for relevant providers.
Enroll in your Food Safety Supervisor Course. In Queensland, the Food Safety Supervisor Course can be completed online or face-to-face.
Successfully complete the approved training.
Once you successfully complete the course, the RTO will issue you with your food safety supervisor certificate.

How do I get a food safety supervisor certificate in Victoria?

Becoming a food safety supervisor in Victoria can be achieved by following these steps:

Find an RTO that provides the Food Safety Supervisor Course. This can be done by searching the National Training Register for relevant providers.
Enroll in your Food Safety Supervisor Course. The course for the food safety supervisor certificate Victoria can be completed online or face-to-face.
Successfully complete the approved training.
Once you successfully complete the course, the RTO will issue you with your food safety supervisor certificate.

How do I get a food safety supervisor certificate in New South Wales?

To obtain the food safety supervisor certificate NSW, follow these steps:

Find an RTO that provides the Food Safety Supervisor Course. This can be done by searching the National Training Register for relevant providers.
Enroll in your Food Safety Supervisor Course. The course for the food safety supervisor certificate NSW can be completed online or face-to-face.
Successfully complete the approved training.
Once you successfully complete the course, the RTO will issue you with your food safety supervisor certificate.

How do I get a food safety supervisor certificate in Western Australia?

To obtain the food safety supervisor certificate WA, follow these steps:

Find an RTO that provides the Food Safety Supervisor Course. This can be done by searching the National Training Register for relevant providers. Express Online Training has partnered with Streamline Training to provide the Food Safety Supervisor Online WA course.
Enroll in your Food Safety Supervisor Course. The course for the food safety supervisor certificate WA can be completed online or through face-to-face learning.
Successfully complete the approved training.
Once you successfully complete the course, the RTO will issue you with your food safety supervisor certificate.

How do I get a food safety supervisor certificate in South Australia?

Becoming a food safety supervisor in South Australia can be achieved by following these steps:

Find an RTO that provides the Food Safety Supervisor Course. This can be done by searching the National Training Register for relevant providers.
Enroll in your Food Safety Supervisor Course. It’s possible to complete the food safety supervisor course online or through face-to-face training in South Australia.
Successfully complete the approved training.
Once you successfully complete the course, the RTO will issue you with your food safety supervisor certificate.

How do I get a food safety supervisor certificate in the Australian Capital Territory?

Becoming a food safety supervisor in the ACT can be achieved by following these steps:

Find an RTO that provides the Food Safety Supervisor Course. This can be done by searching the National Training Register for relevant providers.
Enroll in your Food Safety Supervisor Course. It’s possible to complete the food safety supervisor course online of face-to-face in the ACT.
Successfully complete the approved training.
Once you successfully complete the course, the RTO will issue you with your food safety supervisor certificate.

How do I get a food safety supervisor certificate in the Northern Territory?

To become a certified food safety supervisor in the NT , follow these steps:

Find a Registered Training Organisation (RTO) that provides the Food Safety Supervisor Course. This can be done by searching the National Training Register for relevant providers.
Enroll in your Food Safety Supervisor Course. In the Northern Territory, the Food Safety Supervisor Course can be completed online or face-to-face.
Successfully complete the approved training.
Once you successfully complete the course, the RTO will issue you with your food safety supervisor certificate.

How do I get a food safety supervisor certificate in Tasmania?

To become a certified food safety supervisor in Tasmania , follow these steps:

Find a Registered Training Organisation (RTO) that provides the Food Safety Supervisor Course. This can be done by searching the National Training Register for relevant providers.
Enroll in your Food Safety Supervisor Course. In the Northern Territory, the Food Safety Supervisor Course can be completed online or through face-to-face learning.
Successfully complete the approved training.
Once you successfully complete the course, the RTO will issue you with your food safety supervisor certificate.

How long is a food safety supervisor certificate valid for?

The exact amount of time a food safety supervisor certificate is valid for differs depending on the state/territory. Below is a breakdown of the certificate validity periods in each region of Australia:

How long is a food safety supervisor certificate valid for QLD?

In Queensland, a food safety supervisor certificate is valid for 5 years. After this time, the certificate will need to be renewed by completing a refresher course.

How long does a food safety supervisor certificate last in Victoria?

In Victoria, a food safety supervisor certificate is valid for 5 years. To renew it, you�ll need to complete a refresher course once it expires.

How long is a food safety supervisor certificate valid for NSW?

The food safety supervisor certificate NSW is also valid for 5 years. After the validity period, individuals must complete a refresher course to renew their certificate.

How long does a food safety supervisor certificate last in Western Australia?

In Western Australia, a food safety supervisor certificate is valid for 5 years. After this time, the certificate can be renewed by completing a refresher course.

How long is a food safety supervisor certificate valid for in South Australia?

In South Australia, a food safety supervisor certificate is valid for 5 years. Once the certificate expires, individuals must complete a refresher course to renew it.

How long does a food safety supervisor certificate last in the ACT?

The food safety supervisor certificate ACT is valid for 5 years. After this time, individuals must complete a refresher course to renew their certificate.

How long is a food safety supervisor certificate valid for in the Northern Territory?

In the Northern Territory, a food safety supervisor certificate is valid for 5 years. To renew it, individuals must complete a refresher course once the certificate expires.

How long does a food safety supervisor certificate last in the Tasmania?

The food safety supervisor certificate Tasmania is also valid for 5 years. After this time, individuals must complete a refresher course to renew their certificate.

If you’re undertaking the role of a food safety supervisor at your place of employment, you must ensure that your certificate is always valid and up-to-date. This means keeping track of the expiry date and completing the necessary steps to renew it before it expires.

It’s important to stay updated on food safety regulations and practices in order to maintain a safe and hygienic workplace. Renewing your food safety supervisor certificate demonstrates your commitment to ensuring the health and wellbeing of customers.

In addition, having an up-to-date certificate can also benefit you professionally by showing potential employers or clients that you have the necessary knowledge and skills to oversee food safety in their establishment.

To ensure uninterrupted compliance, set reminders well in advance and check with your training provider for available refresher courses.

Why choose Express Online Training for your Food Safety Supervisor Online WA course

Express Online Training has partnered with Streamline Training to provide the Food Safety Supervisor Online WA course. This course is available as either a fully-online option, or as an online + Perth classroom practical option.

For the Online Course option, students will be required to be in their workplace with a supervisor available, and have access to both a food preparation area and a commercial kitchen. The Online Learning & Assessment segment of this course takes approximately 12 hours, and can be completed at your own pace. The Practical Demonstration section of the course takes approximately 45 minutes to 1 hour to complete, and will need to be conducted in the workplace with your supervisor, with assessment evidence uploaded to the online portal.

For the Online Course + Perth Classroom Practical Assessment option, students will need to complete their Online Learning & Assessment segment online. They will then be required to book a session to complete a face-to-face practical assessment, which should take 45 minutes to 1 hour to complete.

Students have 3 months from their enrolment date to complete the WA Food Safety Supervisor Course. The course can be fit in around work and other commitments, with the flexibility of online learning.

Upon successful completion of the course, students will receive a Statement of Attainment for SITSS00069 � Food Safety Supervision Skill Set � which includes both SITXFSA005 – Use hygienic practices for food safety, and SITXFSA006 – Participate in safe food handling practices.

This course is valid for work in Western Australia, New South Wales, Victoria, Queensland, South Australia, the Northern Territory, the Australian Capital Territory, and Tasmania. The Streamline Training WA Food Safety Supervisor Course can also be paid for in 4 interest-free instalments with Afterpay.

Ready to become a food safety supervisor? It’s as simple as finding an RTO in your state and enrolling in an accredited course. If you’re still a little unsure about the steps you need to take to get your food safety supervisor certificate, reach out to your local food authority or industry body for more information.

By earning your food safety supervisor certificate, you�re not only helping to ensure the safety of your business and customers, but also opening up career opportunities in the food industry. Many establishments require at least one person on each shift to hold this certification, making it a valuable skill to have in the industry.

In addition, having a food safety supervisor certificate can also demonstrate your commitment to maintaining high standards of hygiene and safe food handling practices, which is becoming increasingly important in today’s society. This can, therefore, set you apart from others in the industry and make you a more desirable candidate

Start your journey to becoming a certified food safety supervisor today! With the convenience of online learning and the flexibility to fit your studies around your schedule, the Food Safety Supervisor Course can be a great option for those looking to advance their career in the food industry.

What to know before completing an RSA WA

Posted on February 20, 2025 by Express Online Training

Looking to enter the hospitality industry in Western Australia? Getting your Responsible Service of Alcohol (RSA) certificate is an important first step. Whether you’re a student, changing careers, or just beginning your job search, understanding what an RSA WA is, who needs it, and how to get one can fast-track your path to employment in bars, restaurants, and other venues across the state.

This useful guide will walk you through everything you need to know about the RSA certificate WA, including its importance, validity, and potential cost.

What is an RSA?

An RSA, or Responsible Service of Alcohol certificate, is a qualification required for individuals who serve or supply alcohol in Australia. Its primary goal is to educate hospitality staff on how to safely and responsibly serve alcohol, ensuring legal compliance and minimising harm to patrons and the community.

An RSA WA course covers various topics, including:

Understanding alcohol and its effects
Laws and regulations for serving alcohol in Australia
Identifying and safely handling intoxicated patrons
Techniques for refusing service politely and effectively when required

Essentially, the RSA certificate equips holders with the knowledge to work in environments where alcohol is served while ensuring the safety of all involved.

Who needs an RSA in WA?

Anyone working in the hospitality industry and serving alcohol in Western Australia is required by law to have a valid RSA WA certificate. This means if your job involves serving alcohol, selling liquor, or overseeing its supply in any professional capacity, you are legally required to hold a valid RSA certificate in WA. This includes roles such as:

Bartenders
Waitstaff in licensed restaurants or cafes
Bottleshop employees
Event staff at festivals or licensed functions
Supervisors or managers in venues that serve alcohol
Crowd controllers and security officers working in licensed premises

Even if you’re just entering the industry, obtaining an RSA certificate is a smart move. Many employers in WA won�t consider candidates without RSA certification, making it an essential requirement for your resume.�

Which RSA is valid in WA?

Not all RSA certificates are accepted everywhere in Australia. Each state operates under its own set of liquor licensing laws, meaning an RSA valid in one state may not always meet the criteria for another.

Fortunately, as of February 2024, all RSAs across the country are valid for use in WA. This means if you hold a valid RSA from any state or territory, it will be recognised in Western Australia. However, it’s always best to check with the relevant authorities or your employer to confirm their specific requirements before you begin an RSA course.

Can you do an RSA WA online?

Yes! The RSA WA course can be completed online, allowing you to undertake study from the comfort of your own home. Completing your RSA online is a convenient option, especially for busy job seekers or students who aren’t available during conventional 9-5 hours. Online RSA courses allow you to learn at your own pace, covering all necessary modules before completing a short online assessment.

When looking for RSA WA online course providers, ensure you enrol with a Registered Training Organisation (RTO) such as Express Online Training. These RSA courses are equally as valid as in-person courses for working in WA venues.

Some of the benefits of online RSA WA training include:

Flexible learning – Allowing you to study according to your availability. The online RSA course WA from Express Online Training can be paused and resumed as needed, letting you fit it in around a busy schedule.
Less commuting – By completing your RSA WA course online, you can save time and money. You won’t need to spend time travelling to a training centre and can avoid transport costs.
Accessibility� Online WA RSA courses can be completed from anywhere there’s internet access. This means you can study from home, the local library or a cafe.
Quick turnaround�many providers issue RSA certificates on the same day the course is completed.

How long is an RSA valid for WA?

Unlike some qualifications, RSA certificates technically do not “expire.” Once you’ve earned your certificate, it’s valid indefinitely in WA. However, staying updated with the latest laws and best practices is essential, especially if you’ve spent significant time away from the industry.

Some venues or employers may request refresher courses to ensure that their staff is familiar with any changes to alcohol service laws. It’s always a good idea to check with your employer or training provider for details on refresher courses or updates.

What states is an RSA WA valid in?

Along with Western Australia, the RSA WA can be used when working in Queensland, South Australia, Northern Territory, Australian Capital Territory, and Tasmania. This means that if you plan to work in New South Wales or Victoria, you will need to complete an RSA course specific to that area. Different states and territories have varying laws and regulations regarding alcohol service, so it’s essential to get the appropriate certification for where you intend to work. It’s always best to check with the relevant authorities or your employer before beginning work in a new state.

How much is an RSA in WA?

The cost of obtaining an RSA certificate in Western Australia can vary depending on the training provider and the delivery method (online vs. in-person). Currently, Express Online Training charges $29 for the RSA Online WA. This can be paid in 4 interest-free payments using Afterpay.

While online training is often the more affordable option, investing in a reputable provider is important to ensure your certificate is valid and recognised across the state.

How do I get an RSA in WA?

As the RSA WA is a short course, the steps for obtaining the certification are relatively straightforward.

Step 1: Choose your RSA provider

The first step is to find an accredited training provider that offers the RSA WA course. With many RTOs available, it’s important to choose one that fits your needs and budget. Make sure the provider is accredited by the Western Australian Government to deliver the WA RSA course.

Step 2: Enrol in the course

After selecting a provider, you will then need to complete the course enrolment. When selecting an online RSA course, you�ll likely need to create an account to complete it. During the enrollment process, you may be required to provide details like your name, address, and date of birth.

Step 3: Undertake the course study

The next step is to complete the RSA course. This course usually takes 4 to 8 hours to finish online. During this study, you’ll learn about responsible service of alcohol laws and how to serve alcohol safely and responsibly.

Step 4: Pass your assessment

To obtain your WA RSA certificate, you must complete and pass the course assessment. The assessment may include multiple-choice or short-answer questions, depending on the provider. If you don�t pass on your first try, most providers offer the option to retake the assessment.

Step 5: Receive your RSA certificate

Once you successfully complete your WA RSA, you’ll receive a certificate of completion. This certificate is essential for securing work in Western Australia’s hospitality industry. Be sure to store it safely, as employers may request it when you apply for jobs.

Why choose EOT for your RSA WA?

There are many reasons to consider Express Online Training as your RSA WA course provider. The course is made to be completed on mobile devices (along with computers), which allows for flexibility in when and where you study. You can pause and resume your study at any time, with your progress automatically saved when you do so. This is fantastic for those with busy schedules, as it allows you to fit the course around your other commitments.

If you run into any difficulties or have a question you’d like answered, we also provide support 7 days a week, and until late on weekdays. With Express Online Training, there are no hidden costs – what you see is what you pay. This includes access to all learning materials, assessment fees and a copy of your certificate upon successful completion. Plus, as a fully-accredited RTO, our courses are fully accredited and recognised by the WA Government.

Completing an online RSA WA course with Express Online Training can be a convenient and cost-effective way to gain the necessary skills and knowledge to serve alcohol responsibly. With its flexibility and accessibility, you can fit the training into your schedule without sacrificing too much time or money.

Getting your RSA in Western Australia is a straightforward and valuable step toward working in the hospitality industry. With jobs in bars, restaurants, liquor stores, and events requiring RSA certification, completing this short course sets you up for success in the vibrant world of alcohol sale and service (and adjacent sectors). Remember, your RSA is an investment in your career�and having it widely expands your job opportunities. If you’re ready to start your hospitality career today, take a look at our RSA Online WA to learn more. Begin your RSA course today and take the first step toward your new job!

How to get an RSG certificate

Posted on January 10, 2025 by Express Online Training

In Australia, those working in environments where gambling is conducted are required to hold a valid RSG certificate. Called an RCG (responsible conduct of gambling) certificate in some states, this certificate ensures you can work in roles that involve gambling patrons. It helps workers create safe environments for patrons while also having the added benefit of opening up new career opportunities for themselves.

In this guide, we�ll cover everything you need to know about getting an RSG certificate in Australia, including what it is, why it�s important, how long the course takes, and the options for completing it online or in-person, depending on your location.

What is an RSG certificate?

An RSG (Responsible Service of Gambling) certificate is a government-mandated qualification required for anyone working in gambling environments in Australia. It equips workers with the knowledge and skills to identify, manage, and minimise gambling-related harm responsibly.

This includes understanding Australia’s gambling laws, identifying problem gambling behaviors, and helping patrons to gamble within their limits. By holding an RSG certificate, you demonstrate to potential employers that you�re qualified to maintain a safe and lawful gambling environment.

Who is required to hold an RSG certificate?

Anyone working in a role where they are serving or interacting with gambling patrons is required to hold an RSG certificate.

This includes workers in roles such as:

Bar staff who operate poker machines (pokies)
Gambling attendants in casinos, TABs (betting agencies), and gaming lounges
Hospitality workers engaging with patrons in gambling venues

Check with your state or territory’s gambling regulation authority for a full list of roles that require an RSG certificate. Each state and territory in Australia has its specific requirements when it comes to gambling compliance, making the RSG certificate an essential credential for anyone entering the hospitality or gambling industry.

Why is an RSG certificate important?

Love it or hate it, gambling is a popular pastime in Australia. It’s also a pastime that comes with significant responsibilities for those in relevant roles. Gambling venues are strictly regulated to ensure customer safety and compliance with the law. By earning an RSG certificate, you play a key role in upholding these standards.

The importance of an RSG certificate goes beyond meeting legal requirements. It also ensures you:

Understand your legal obligations as a gambling staff member
Promote responsible gambling behaviour among patrons
Support individuals at risk of gambling harm by providing them with information
Remain compliant with workplace standards, avoiding potential fines or penalties for you or your employer

For employers, hiring workers with an RSG certificate ensures they meet their own obligations under gambling regulations. As such, this certification is often required before you can apply for certain jobs within the industry.

How long does an RSG course take?

The duration of an RSG certificate course varies depending on the training provider and how you choose to complete the course. Generally, the time commitment is manageable, even for people with busy schedules. Here�s what you can expect:

Online RSG certificate courses

Most online RSG courses can be completed in around 4 to 6 hours of study. Online learning gives you the flexibility to pause and resume the course at your own pace, making it a popular choice for those balancing work or other commitments.

Classroom RSG certificate courses

Face-to-face courses also generally take around 4 to 6 hours. These are often scheduled for a set day and time, and will be presented in a classroom setting with an instructor (and likely other students). This option may be more suitable for those who prefer a structured learning environment.

Can you complete an RSG course online?

Yes, in many states and territories, you can complete your RSG certificate course online, making it convenient for people who may not have access to in-person training centres. However, it�s important to note that the rules around online RSG training differ between states. Here’s a breakdown of how it works:

States that allow online RSG training:

RSG certificate QLD: RSG certification can be completed entirely online, making it an easy option for individuals across the state.
RSG certificate NT: Online training is accepted for gaining your RSG certificate.
RSG certificate WA: Online courses are widely approved by employers and regulatory bodies.
RSG certificate TAS: Online training is commonly accepted for RSG certification.

States that require face-to-face training:

RSG certificate SA: In South Australia, RSG certification can only be obtained through face-to-face training.
RSG certificate NSW: Online training is not currently recognised for obtaining your RSG certificate in New South Wales.
RSG certificate VIC: Face-to-face training is required to obtain your RSG certificate in Victoria.
RSG certificate ACT: The Australian Capital Territory requires face-to-face training for RSG certification.

Be sure to check your state�s regulations and confirm that your chosen training provider is accredited before you sign up for a course.

How to choose an RSG course provider

To ensure your RSG certificate is valid and recognised, you need to choose a training provider accredited within your state or territory. When selecting a provider, keep the following in mind:

Accreditation

Verify that the provider is registered with an official regulatory body. You’ll want to ensure your provider is a Registered Training Organisation (RTO) and accredited by the relevant state or territory authorities.

Flexibility

If you have a full schedule, you may wish to look for providers that offer flexible course schedules. Whether this is providers with many training day choices or that offer online training. Self-paced modules can be ideal for busy individuals.

Cost

The average cost of an RSG course can range, but is usually relatively affordable. Online courses tend to be a little cheaper than in-person courses. Make sure there are no hidden fees for certification issuance.

Feedback and reviews

Check online reviews from past students to ensure the course content, delivery methods, and customer support meet your expectations. You can also ask friends or colleagues for recommendations if they’ve recently completed an RSG course.

Support

Ensure the provider offers assistance for if you have any questions, especially if taking an online course. For example, Express Online Training provides local support 7 days a week, including until late on weekdays for our RSG certificate courses.

Steps for getting an RSG certificate in Australia

While the exact steps may vary slightly depending on the provider and your state or territory, here are the general steps you can expect to take in order to obtain an RSG certificate in Australia:

Step 1: Research your state�s requirements

Determine whether online or in-person training is permitted in your location. Additionally, it can be a good idea to familiarise yourself with any other specific requirements set by your state or territory for RSG certification.

Step 2: Find an accredited training provider

Search for a trusted RSG course provider that�s recognised in your state. Once you have researched your options, choose a reputable provider that meets your requirements. Consider factors such as course delivery methods, pricing, and support offered.

Step 3: Enrol in the course

Once you have selected a provider, enroll in the RSG course. This can typically be done online and may require payment upfront or at the time of completion. You may also be required to provide personal information for registration purposes.

Step 4: Complete the coursework

Work through core modules and assessments to gain the knowledge and skills required for responsible gambling practices. This may include topics such as identifying problem gambling, intervention strategies, and legal responsibilities.

Step 5: Pass the assessment

After completing the coursework, you will need to successfully pass an assessment to demonstrate your understanding of responsible gambling.

Step 6: Receive your certificate

Once you�ve completed the assessment, you�ll receive your certified RSG qualification. This certificate is often valid for a set period of time and may need to be renewed periodically, so it�s important to check with your state or territory regulations.

Whether you�re entering the workforce or making a career change, earning an RSG certificate is an essential step toward employment within Australia�s hospitality and gambling industry. The certificate demonstrates your commitment to creating safe and enjoyable environments for customers while meeting legal obligations.

If you�re ready to take the next step, enrol in an accredited RSG course today. With the flexibility of online options in several states, you can get certified quickly, from the comfort of your own home!

How long does an RSG last?

Posted on January 10, 2025 by Express Online Training

Those looking to work in Australia�s booming hospitality or gaming industries likely have heard about the need for an RSG (Responsible Service of Gambling) certificate. But how long does an RSG last, and why is it essential to keep yours valid? Whether you�re new to the industry or refreshing your qualifications, this guide will explain everything you need to know about RSG certification in Australia. From state-specific requirements to steps for obtaining one, we�ve got you covered.

What is an RSG?

An RSG, or Responsible Service of Gambling, is a mandatory certification for anyone working in venues that provide gambling services. This can include casinos, pubs, clubs, or any establishment with gaming machines or betting facilities. The certificate demonstrates your ability to responsibly and ethically manage gambling activities. It’s designed to ensure the holder understands the importance of compliance with state laws and how to offer protection for patrons vulnerable to gambling-related harm.

Employers in the gaming industry often require their staff to have an RSG certificate as a condition of employment. This is because hospitality workers are responsible for safeguarding their patrons’ wellbeing while upholding legal obligations, such as identifying problem gambling behaviors and following self-exclusion protocols.

Who needs an RSG?

You�ll need an RSG certificate if you work in roles such as:

Bar staff in pubs or clubs with gaming machines
Casino attendants or dealers
Staff running TAB facilities
Gaming supervisors or managers
Hospitality staff engaged in any aspect of gambling services

Even if you�re not directly involved in gambling-related activities, some states require all hospitality staff in venues with gaming facilities to complete this certification. Check with your state�s gaming authority to determine the specific regulations in your area.

How long does an RSG last in Australia?

The lifespan of an RSG certificate varies depending on which state or territory you live and work in. As gambling laws differ across jurisdictions, so do the requirements for maintaining a valid RSG.

Here�s a breakdown of how long your RSG is valid in each Australian state/territory:

RSG NSW

The NSW competency card for your RSG certification expires five years from your obtainment date. At this point, you will be required to complete an online refresher course on the NSW Government’s Liquor & Gaming website in order to continue working within the industry.

RSG VIC

RSG courses in Victoria need to be refreshed every three years to remain valid. The refresher process involves completing two modules with the Department of Justice and Community Safety Victoria, one online and one face-to-face.

RSG QLD

Once you complete your RSG in Queensland, it is valid indefinitely. However, employers may request that staff refresh their knowledge periodically to stay current with any legislative changes.

RSG SA

RSG certifications in South Australia have no explicit expiry date. Some employers may still ask their employees to periodically update their training, depending on company policies and preferences.

RSG WA

Western Australia doesn’t impose an official expiry on RSG certificates. Nevertheless, workers are encouraged to remain updated with any regulatory changes in the gambling industry.

RSG NT

An RSG certificate in the Northern Territory is valid for three years from completion date. After this point, you will be required to complete an RSG refresher course.

RSG ACT

RSG certificates in the ACT must be renewed every three years. After three years, workers will need to complete a refresher course to ensure familiarity with current regulations and policies.

RSG TAS

The Tasmanian RSG certificate does not expire, but it can be a good idea for employees to update their training periodically to stay informed about industry changes.

How can you obtain an RSG?

Obtaining an RSG is straightforward and can be done either online or in a classroom-based course, depending on the provider and state requirements. For Queensland, Western Australia, Tasmania, and the Northern Territory, you can complete an RSG course online with a Registered Training Organisation (RTO) such as Express Online Training.

The steps for completing an RSG online are as follows:

Step 1: Choose an approved training provider

Make sure you select a training organisation that’s accredited by your state�s regulatory body. This ensures your certification is legitimate and recognised. Compare different providers to find one that suits your needs and budget.

Step 2: Enrol in the course

Once you’ve chosen an approved provider, you can enrol in their online RSG course. You’ll need to provide some personal information, such as your full name, contact details, and potentially ID documents.

Step 3: Complete the course modules

The online RSG course is broken down into different modules that cover topics like responsible gambling practices, problem gambling, and laws and regulations. With Express Online Training, you can complete the modules at your own pace, pausing and resuming the course as needed, but you must finish them all to obtain your certification.

Step 4: Pass the assessment

After completing all course modules, you’ll likely be required to take an assessment to test your knowledge and understanding of responsible gambling practices. This may include multiple-choice questions or scenario-based activities.

Step 5: Receive your certification

Once you’ve successfully completed the assessment, you’ll be issued with a certificate of completion or statement of attainment. This document serves as proof that you have completed an approved RSG course and are now certified to work in the gambling industry.

Step 6: Register (if required)

Some states (like NSW) may require you to register your certification with the relevant regulatory bodies. Check with your state’s gambling authority to see if this step is necessary for you.

Why is holding a valid RSG important?

Holding an RSG certificate isn�t just about ticking a box for compliance. Here�s why maintaining a valid and up-to-date RSG is important:

Legal compliance

Gambling and gaming are heavily regulated industries in Australia. Working without a valid RSG could lead to fines for both you and your employer. Additionally, some states may even require you to hold an RSG as a condition of employment in the gambling industry.

Protect patrons and promote ethical gambling

Your training should equip you to be able to recognise problem gambling behaviour and take appropriate action to protect vulnerable patrons. This is essential in fostering a safe and responsible gambling environment. Responsible gambling practices are not only important for the wellbeing of patrons, but also for maintaining the integrity and sustainability of the industry.

Employment opportunities

It makes sense that employers would often favour job candidates who are up-to-date with their RSG certification. An active certificate demonstrates you�re serious about your role and prepared to meet industry expectations. Not only does it increase your employability, but it could also lead to better job opportunities and career advancement.

Stay current with laws and trends

Renewing your RSG (when required) keeps you informed about changing laws and best practices, establishing you as a knowledgeable professional in the field. It also provides an opportunity to brush up on your skills and stay updated with new trends, technologies and strategies in the industry.

Personal development

Completing RSG training is a great way to expand your knowledge and skillset. This not only benefits your career in the gambling industry, but it also prepares you for a range of potential job opportunities in other industries that may require responsible service practices.

Obtaining and renewing your RSG is an essential step for anyone looking to thrive in Australia�s vibrant hospitality and gambling industries. The validity of your RSG depends largely on your state or territory, so make sure you�re aware of the specific requirements where you plan to work.

Express Online Training provides online RSG online courses for those interested in working in Tasmania, Queensland, Western Australia, and the Northern Territory. Our courses can be completed from the comfort of your own home and at your own pace, making it convenient for busy professionals. We offer local support 7 days a week, including until late on weekdays, and once successfully completed, your certificate can be downloaded and printed from home.

Remember, a valid RSG isn�t just a document�it�s a commitment to excellence, safety, and responsibility in the workplace.

How long does a construction white card last?

Posted on December 9, 2024 by Express Online Training

For those working in the construction industry in Australia, holding a valid white card is compulsory for finding and keeping work. Yet, many workers are unclear about how long their white card remains valid and whether it needs renewal. Depending on your state or territory, the rules differ, which can add to the confusion.

In this guide, we’ll explain how long the construction white card lasts in each state, whether or when you need to renew it, plus a number of frequently asked questions relating to the white card construction card.

What is a white card in construction?

A white card is a nationally recognised certification required for all construction workers in Australia. It proves you’ve completed general construction induction training and that you understand how to work safely on construction sites. The white card covers essential topics, such as identifying workplace hazards, understanding safety procedures, and knowing your responsibilities under work health and safety (WHS) laws.

Who needs a white card in Australia?

It�s mandatory for a variety of Australian workers across different roles to hold a valid white card. This list includes:

Labourers
Site managers and supervisors
Tradespeople that enter construction zones (including electricians, carpenters, and plumbers)
Surveyors that enter construction zones
Architects and engineers that supervise construction sites
Anyone involved in construction-related work

How do I get a construction white card?

To get a white card, you’ll need to complete a general construction induction training course provided by a Registered Training Organisation (RTO). The exact process may differ slightly, but will likely involve the following steps:

Step 1: Enroll in an accredited course

Look for an RTO that offers the white card course. Make sure that they provide accredited training. Depending on where you live, you may be able to choose between completing the white card online or in an in-person session.

Step 2: Complete the training

During the course, you�ll learn essential workplace safety practices. The exact amount of time the construction white card training takes will depend on who you choose to go with, but should be around 6 to 8 hours of study.

Step 3: Pass the assessment

At the end of the course, you must pass a test to demonstrate your knowledge of construction safety in order to obtain your construction white card.

Step 4: Receive your white card

Upon successful completion, your RTO will issue you with your white card. You�ll need to carry this at all times when working on-site.

How long does a white card last?

White cards do not expire, but their validity depends on whether you�re actively working in the construction industry. If you have not performed construction work for two consecutive years, your white card will no longer be valid, and you may need to undertake retraining. However, specific guidelines may differ across states and territories. Below, we break down the rules for each region.

How long does a white card last in NSW?

A white card issued in New South Wales does not have an expiry date. However, if you�re out of the construction industry for two years or more, our white card will become voice, and you will need to retake the construction induction training to refresh your knowledge and ensure you�re compliant with WHS practices.

How long does a white card last in QLD?

Queensland also does not impose an official expiry date on white cards. However, refresher training will be required if you�ve been out of the industry for more than two years. Workers are encouraged to maintain current knowledge of workplace safety standards, especially if they have been absent from the industry for an extended period.

How long does a white card last in WA?

In Western Australia, your white card remains valid for life as long as you continue working in the construction industry. However, if you leave the industry and don�t engage in construction work for more than two years, you will need to complete a refresher course before returning to the field.

How long does a white card last in VIC?

White cards in Victoria remain valid for life. If you stop working in construction for more than two years, you�ll likely need to retake the induction training to ensure you�re up to date with the latest safety protocols. To prevent the risk of non-compliance, getting a refresher is a good idea even if it�s not officially mandated in Victoria.

How long does a white card last in SA?

South Australian white cards also do not have an official expiry date. However, the state follows the general rule that construction white cards no longer be recognised if the holder hasn�t worked in construction for more than two years. To maintain validity, you will need to complete a refresher course to update your knowledge and skills.

How long does a white card last in TAS?

White cards issued in Tasmania do not expire, but those who have left the sector for two or more years will be required to undertake a refresher course in order for their white card to be valid. This is to ensure that workers are up-to-date with the latest safety standards and regulations in the construction industry.

How long does a white card last in the ACT?

The ACT adheres to the same rule as most other states and territories�white cards remain valid indefinitely unless you�ve been inactive in the industry for two or more years. After this time, refresher training is required in order to return to work within the construction industry.

How long does a white card last in the NT?

White cards in the Northern Territory do not have a pre-set expiration date. However, similar to other regions, the two-year rule applies. It’s recommended that workers who have been absent from the construction sector for more than two years redo their training before returning to work.

Why choose Express Online Training for your white card construction course?

Express Online Training is an RTO that offers the construction white card online course. These white card courses are designed for mobile devices, and can easily be completed from home. There are no statutory declaration forms required, and you’ll have access to fully qualified and locally-based support 7 days a week (including until late on weekdays).

If you need guidance or updates on maintaining your white card, check with the regulatory body in your state or territory. They may also provide resources to help you stay up-to-date on construction industry safety standards and regulations.

At Express Online Training, we strive to make the process of obtaining your white card as easy and convenient as possible. Our online courses are designed to be accessible for everyone, and our team is dedicated to providing support whenever it’s needed.

How long does an RSA last?

Posted on December 9, 2024 by Express Online Training

The hospitality industry in Australia is vibrant, rewarding, and often demanding. Whether you’re shaking up cocktails, serving fine wines, or operating a small pub, the Responsible Service of Alcohol (RSA) certification is essential to ensure the safety of both your patrons and your business.

But how long does an RSA last? This guide answers the question while walking you through the intricacies of RSA certification for each Australian state and territory.

What is an RSA?

The RSA is a mandatory training program for individuals working in roles where they serve or supply alcohol. Its primary purpose is to promote responsible alcohol practices, reduce harm caused by excessive alcohol consumption, and ensure safe operations within hospitality establishments.

RSA training covers essential topics, including:

Recognising signs of intoxication.
Understanding legal requirements for serving alcohol.
Handling difficult situations, such as refusing service.
Strategies to minimise alcohol-related harm.

Successful completion of the training equips hospitality workers with the knowledge and skills to responsibly handle situations involving alcohol sale and consumption.

Who needs an RSA?

If you�re working or planning to work in hospitality, there’s a high chance you�ll need to have a valid RSA certificate. Here�s a quick overview of who typically requires one:

Bartenders: Individuals mixing and serving drinks directly to customers.
Waitstaff: Workers serving alcohol on tables in restaurants, caf�s, or bars.
Retail liquor staff: Employees selling alcohol from bottle shops or supermarkets.
Licensees and managers: Those overseeing licensed establishments.
Security personnel: Those monitoring the entrance or patrolling in establishments that sell or supply alcohol.
Event staff: Temporary staff serving alcohol at pop-up events, weddings, or festivals.

Essentially, if your job involves serving or supplying alcohol in any way, having an RSA isn�t just helpful�it�s a legal requirement.

Does an RSA have an expiry date?

The duration and validity of an RSA are determined by the laws in each Australian state and territory. While some regions have lifelong certificates, others require periodic renewals or refresher courses. If you obtained your RSA a number of years ago, or have been out of the industry for a while, it’s worth checking with your state body to ensure your certificate is still valid. Below is a state-by-state guide to help you understand what�s required in your area.

How long does an RSA last QLD?

The RSA in Queensland does not expire. Once completed, the certification is valid indefinitely. However, some employers may request periodic refresher training to ensure staff stay updated with changing legislation or best practices. All RSA training in QLD must be delivered by a Registered Training Organisation (RTO) approved by the Office of Liquor and Gaming Regulation (OLGR).

How long does an RSA last WA?

Similar to Queensland, an RSA certificate in Western Australia remains valid indefinitely once obtained. While there�s no mandated refresher course, participation in the industry ensures you remain compliant. Those transferring certifications from other states may be required to confirm compliance with WA-specific liquor laws.

How long does an RSA last VIC?

RSAs in Victoria are valid for three years. After this period, you�ll need to complete a refresher course via the Victorian Commission for Gambling and Liquor Regulation (VCGLR) to maintain your accreditation. The state�s training focuses on the responsible distribution and serving of alcohol, under specific guidelines for Victorian legislation.�

How long does an RSA last NSW?

New South Wales operates slightly differently to other states. An RSA in NSW is initially valid for five years. Afterward, you are required to renew it, which can be done online through the Service NSW portal. The renewal process involves a short online test to refresh your knowledge of responsible service practices and ensure you are up-to-date with current legislation.��

How long does an RSA last SA?

South Australia doesn�t impose any expiration date on RSA certificates. This means your certification is valid for life. However, continuous learning is encouraged, as the regulatory landscape may evolve.

How long does an RSA last TAS?

RSA certifications in Tasmania are valid for life, much like in other states that don�t require certificate revalidation. That said, it can be a good idea to take a refresher course every few years to stay sharp and updated on any legislative changes.

How long does an RSA last NT?

Much like Victoria, the Northern Territory RSA is valid for three years. After this time,�you will need to undertake a refresher course to renew your certificate and have it be valid for use. The refresher course can be completed online through NTrefreshRSA, making it convenient and accessible for individuals.�

How long does an RSA last ACT?

Australian Capital Territory RSAs are also valid for three years. After this time, you will need to successfully complete a refresher course in order to continue working within relevant roles.

Why understanding RSA validity is essential for hospitality workers

Knowing how long your RSA lasts is not just about fulfilling a legal requirement�it demonstrates professionalism and commitment to creating a safe, welcoming environment for patrons. Misinformation or expired certificates can lead to fines, penalties, or even the loss of employment.

Here are some tips to stay on top of your RSA compliance across states:

Keep a digital and physical copy of your RSA certificate for ease of access. By keeping a copy of your RSA on your phone, you can easily check to see when you obtained it.
Set a reminder in your phone for a month before the date your RSA will expire (if you’re in a state where the certificate does not remain valid indefinitely).
Check with your employer about specific requirements for your workplace or role. Some employers may prefer regular refresher courses, even in states where RSAs are valid indefinitely.
If you move interstate, ensure your RSA complies with local regulations. Many states recognise certificates from others�but if they don�t, you�ll need to undertake new training.

Why choose EOT for your RSA course?

Express Online Training is an RTO offering affordable online RSA courses. Our RSA courses provide flexibility, and can be completed at times that best suit your schedule. They can be paused and resumed as needed, with progress automatically saved. We provide support 7 days a week, including until late on weekdays, and our courses are designed for mobile devices. We also offer an Afterpay option, so you can complete the payment of your course in 4 interest-free payments.

Obtaining an RSA is an important first step for anyone working in hospitality in Australia. However, it’s good to keep in mind that your RSA’s longevity depends entirely on where you are. Wherever you are in the country, keeping track of your RSA�s validity ensures you can work without interruptions.

By choosing EOT for your RSA course, not only will you receive a comprehensive training on responsible service of alcohol, but also the convenience and flexibility to complete it at your own pace. With our ongoing support and accessible courses, we make it easy for you to obtain your RSA.